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CHAIRMAN'S MESSAGE

The needs of our community are ever-present and growing in these turbulent times. Amid rising costs of living, a rapidly ageing population, and nationwide mental wellness concerns, Bethesda Care Services remains steadfast in providing quality care for our seniors and families in need. This was accomplished only with the dedicated help and support of our donors, volunteers and partners – our ‘Agents of Change’.

Valued Volunteer & Partner Support

This year, we are thankful to see our engagement efforts yielding a significant increase in the number of volunteers and corporates supporting us. With the collective support of individuals, organisations and group volunteers from churches, our Meals-on-Wheels volunteer base has grown substantially. Numerous collaborative events were also a result of our strengthened partnerships.

Quality Care for Seniors and Families

As Singapore tackles concerns about our ageing population, our Elderly Services focused on helping seniors embrace their golden years with hope and purpose rather than gloom and loneliness. Increased corporate and volunteer support enabled us provide our seniors with more outings. Our youth volunteers also helped clean the homes of eight seniors.

Family Services launched ‘Coffee Connect’, a new type of parent support group to elevate the emotional well-being of parents. Volunteers facilitators were also critical to the programme’s success, anchoring small group discussions about parenting challenges, work-life balance and self-care tips.

Empowered Youths, Transformed Communities

A key initiative that boosted our volunteer strength was YouthSpaceCares, which activated 896 youths to serve the community. These youths co-led community projects, engaged in service learning, and volunteered with our meals delivery services. Through YouthSpaceCares, we aim to empower these youths as the next generation of leaders in community giving.

In anticipation of a new integrated hub at ITE College East, excITE, our youth centre based there, was rebranded as ‘BCS @ College East’. Moving forward, the rebranding will help to enhance our BCS presence in ITE College East and among corporate partners.

This year’s report celebrates our dedicated change agents. We invite you to be inspired by their stories and quotes while reviewing the impact and achievements of BCS services. We are extremely grateful to all our corporate and community partners who have empowered youths, strengthened families, and fought for a brighter future for all our beneficiaries. Thank you for standing with us and being an essential part of our journey in caring for the community and reaching out to those in need.

DR PENG CHUNG MIEN
Chairman, Bethesda Care Services

OVERALL
IMPACT

April’23 – March ’24

Total no. of beneficiaries

3,962

Assistance disbursed

202,802

ELDERLY SERVICES

Our Elderly Services lavishes CARE on our seniors to help them embrace their golden years as a time of hope and purpose as opposed to gloom and loneliness.

In FY23/24, we increased our efforts in engaging partners and individuals as we work towards building a network of support for sustainable help unto our beneficiaries.

Many like-minded organisations joined hands with us in being agents of change, helping to fill our seniors’ lives with joy. Our seniors enjoyed more outings as compared to the previous year, and our youth volunteers helped to clean up 8 houses.

Our Meals-on-Wheels volunteer base grew significantly due to an increase in number of volunteers from churches, corporates and also youth volunteers from ITE.

756

Seniors cared for and engaged by our services

356
400
seniors on our MOW and MET services
seniors engaged regularly through our Active Ageing Programmes
5762
142
Average no. of meals delivered per month

Highest record of 6569 meals delivered in January 2024

Average no. of MET trips completed per month

Highest record of 176 trips completed in July 2023

FAMILY SERVICES

This FY23/24, in line with nationwide efforts to promote mental wellness, Family Services focused on elevating the emotional well-being of parents through a new initiative – Coffee Connect. Through facilitated discussions about parenting challenges, work-life balance and self-care tips, the programme supports the psychological health of parents with young children.

Apart from this new initiative, Family Services continues to strengthen and nurture families through events tailored for disadvantaged families, life skills and resilience workshops for children and through our Welfare, Casework and Counselling services.

565

families and individuals assisted

190
205
families & individuals assisted through Casework and Counselling
Bursary Award recipients
60
110
students engaged through Lifeskills Workshops
participants at Family Connect events

BCS @ COLLEGE EAST

In anticipation of a new integrated hub at ITE College East slated for 2024, excITE has adopted a new brand identity – BCS @ College East. This strategic move is designed to enhance the presence of Bethesda Care Services (BCS) in ITE College East and among corporate partners.

This FY, we have successfully engaged over 1,200 youths via a diverse array of workshops, programmes and initiatives. This was made possible through extensive collaboration with various partners who worked single-mindedly together with us to empower the ITE youths with resilient habits and healthy values.

1228

ITE Youths engaged through our activities and workshops

171
56
av. no. of student engagements per month
students engaged through Resilience Workshop
249
143
students participated in Mind our Minds Programme
students engaged through collaborative programmes with CCA groups
165
   
students engaged through corporate engagement, partnership programmes and events

YOUTHSPACE

At times, progress requires a moment of reflection. In FY23/24, YouthSpace prioritised consolidation and development. After the expansion in 2022, it was crucial to refine our efforts for greater effectiveness and efficiency in resource utilisation. This year, we fully embraced youth volunteerism initiatives and deepened collaborations with ITE College East through YouthSpaceCares, resulting in a significant transformative impact by empowering youths to contribute to their communities.

Moreover, we remain committed to our ambitious and adaptable approach to meet the diverse needs of our youths. To this end, we initiated new mentoring programmes focusing on career guidance in the freelance industry and tripled our efforts in the BreakingSpace mentoring programme.

1307

Youths engaged through our events and programmes

231
24
av. no. of youth engagements per month
youth programmes implemented
79
95
youths involved in weekly and monthly mentoring initiatives
volunteer opportunities curated
896
   
youths serving the community through YouthSpaceCares

SUNSHINE CLUB

In FY23/24, we saw an average enrolment of 106 students with 3 students with special needs and 17 students on MSF Comcare’s Student Care Fee Assistance (SCFA). “Obedience” and “Patience” were the two central character themes for the year. We also organised a Parent-Child Bonding event to help strengthen family bonds and create opportunities for families to get to know each other through fun and games.

Our small team of dedicated volunteers remain our key agents on whom we rely on to help ensure that no child gets left behind. These volunteers help provide small group and 1-to-1 academic help for the children who needed more academic support.

106

Students enrolled in Sunshine Club

3
17
special needs students
students on MSF Comcare’s Student Care Fee Assistance (SCFA)

Our Elderly Services lavishes CARE on our seniors to help them embrace their golden years as a time of hope and purpose as opposed to gloom and loneliness.

In FY23/24, we increased our efforts in engaging partners and individuals as we work towards building a network of support for sustainable help unto our beneficiaries.

Many like-minded organisations joined hands with us in being agents of change, helping to fill our seniors’ lives with joy. Our seniors enjoyed more outings as compared to the previous year, and our youth volunteers helped to clean up 8 houses.

Our Meals-on-Wheels volunteer base grew significantly due to an increase in number of volunteers from churches, corporates and also youth volunteers from ITE.

756

Seniors cared for and engaged by our services

356

seniors on our MOW and MET services

400

seniors engaged regularly through our Active Ageing Programmes

5762

Average no. of meals delivered per month
Highest record of 6569 meals delivered in January 2024

142

Average no. of MET trips completed per month
Highest record of 176 trips completed in July 2023

This FY23/24, in line with nationwide efforts to promote mental wellness, Family Services focused on elevating the emotional well-being of parents through a new initiative – Coffee Connect. Through facilitated discussions about parenting challenges, work-life balance and self-care tips, the programme supports the psychological health of parents with young children.

Apart from this new initiative, Family Services continues to strengthen and nurture families through events tailored for disadvantaged families, life skills and resilience workshops for children and through our Welfare, Casework and Counselling services.

565

families and individuals assisted

190

families & individuals assisted through Casework and Counselling

205

Bursary Award recipients

60

students engaged through Lifeskills Workshops

110

participants at Family Connect events

In anticipation of a new integrated hub at ITE College East slated for 2024, excITE has adopted a new brand identity – BCS @ College East. This strategic move is designed to enhance the presence of Bethesda Care Services (BCS) in ITE College East and among corporate partners.

This FY, we have successfully engaged over 1,200 youths via a diverse array of workshops, programmes and initiatives. This was made possible through extensive collaboration with various partners who worked single-mindedly together with us to empower the ITE youths with resilient habits and healthy values.

1228

ITE Youths engaged through our activities and workshops

171

av. no. of student engagements per month

56

students engaged through Resilience Workshop

249

students participated in Mind our Minds Programme

143

students engaged through collaborative programmes with CCA groups

165

students engaged through corporate engagement, partnership programmes and events

At times, progress requires a moment of reflection. In FY23/24, YouthSpace prioritised consolidation and development. After the expansion in 2022, it was crucial to refine our efforts for greater effectiveness and efficiency in resource utilisation. This year, we fully embraced youth volunteerism initiatives and deepened collaborations with ITE College East through YouthSpaceCares, resulting in a significant transformative impact by empowering youths to contribute to their communities.

Moreover, we remain committed to our ambitious and adaptable approach to meet the diverse needs of our youths. To this end, we initiated new mentoring programmes focusing on career guidance in the freelance industry and tripled our efforts in the BreakingSpace mentoring programme.

1307

Youths engaged through our events and programmes

231

av. no. of youth engagements per month

24

youth programmes implemented

79

youths involved in weekly and monthly mentoring initiatives

95

volunteer opportunities curated

896

youths serving the community through YouthSpaceCares

In FY23/24, we saw an average enrolment of 106 students with 3 students with special needs and 17 students on MSF Comcare’s Student Care Fee Assistance (SCFA). “Obedience” and “Patience” were the two central character themes for the year. We also organised a Parent-Child Bonding event to help strengthen family bonds and create opportunities for families to get to know each other through fun and games.

Our small team of dedicated volunteers remain our key agents on whom we rely on to help ensure that no child gets left behind. These volunteers help provide small group and 1-to-1 academic help for the children who needed more academic support.

106

Students enrolled in Sunshine Club

3

special needs students

17

students on MSF Comcare’s Student Care Fee Assistance (SCFA)

PARTNERS

Celebrating Our Collective Impact

Sustainable help lies in building a community that cares and forming a network of support for one another.

This year, with increased efforts in engaging partners and individuals we rejoice that many like-minded organisations have joined hands with us in being agents of change; together we care for and empower our beneficiaries.

HELP CARE
FOR THE
COMMUNITY
Donate to our charity and help provide meals, food rations, bursaries and more. Your donation will help us serve the frail and needy in Singapore.
HELP CARE FOR THE COMMUNITY
Donate to our charity and help provide meals, food rations, bursaries and more. Your donation will help us serve the frail and needy in Singapore.

$35

will allow us to provide 1 Medical Escort & Transport Service to an Elderly

$50

will allow us to provide 1 bag of basic monthly rations for 1 Family

$120

will allow us to provide 2 meals a day for an Elderly for 1 month

$250

will allow us to give 1 bursary award to 1 primary school Student

We welcome individuals and corporate partners in Singapore to join us in reaching out and touching lives in the Tampines-Bedok community. Support our works or join us as a volunteer. Impact lives and bring joy to our beneficiaries and their families.

Drop us an email to find out more about how your company can participate in our Corporate Social Responsibilty (CSR) projects for children, youths, the elderly or families in need.

We welcome individuals and corporate partners in Singapore to join us in reaching out and touching lives in the Tampines-Bedok community. Support our works or join us as a volunteer. Impact lives and bring joy to our beneficiaries and their families.

Drop us an email to find out more about how your company can participate in our Corporate Social Responsibilty (CSR) projects for children, youths, the elderly or families in need.